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Bet on USA » Service Test

WOSB Rating : 2

2	Bet on USA » Service Test

Bet on USA Rating Summary
Service Test Rating	2
Response Time Rating	3
Quality Rating	2
Number of Service Test Conducted	15
Average Response Time	2560 Minutes
Average Quality	16.2%
Percent of Response Test Answered	0.6
Phone Nr.	-
Fax Nr.	-
Email Customer Service	service@betonusa.ag
Live Chat	Yes
Opening Hours	0
Last Update	29. May 2013

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Bet on USA Sports Observations

Date

Response Time

Response Rating

Service Quality

Quality Rating

Test Rating

Data

30. July 2012

No Response

Details

31. August 2012

Details

27. Setember 2012

2533 Mintues

Details

29. October 2012

No Response

Details

29. November 2012

122 Mintues

Details

28. January 2013

26 Mintues

0.5

Details

28. February 2013

126 Mintues

0.4

Details

29. March 2013

89 Mintues

Details

16. April 2013

103 Mintues

0.2

Details

29. May 2013

182 Mintues

0.4

Details

Questions and answers for test send to Bet on USA on 29. May 2013
WOSB Questions	Bet on USA Answers	Quality
Question 1: Is it possible to live bet on basketball	Answer 1: We have lines for live betting	Yes
Question 2: and/or watch the live stream basket events at your bookmaker?	Answer 2: but we do not ahve a live streaming on our site. We also have a promotion 100% initial sign up bonus for first deposit. Minimum deposit is $25 and we accpets VISA and Mastercard.	Yes
Question 3: Do you offer any form for loyalty program for players who keep deposit and bet at your place?	Answer 3:	No
Question 4: What is the minimum I need to deposit	Answer 4:	No
Question 5: , and how fast is it with credit card?	Answer 5:	No

The rating of this dimension is based on an average rating for each of the following three levels in which a bookmaker offers bets:

Number of sports
Number of leagues/tournaments
Number of bets offered for a event

Due to differences in bets offered over time for each bookmaker, this rating is based on historic observation for each bookmaker. Read more about rating details in the Rating Guide.