| Date |
Response Time |
Response Rating |
Service Quality |
Quality Rating |
Test Rating |
Data |
| 25. November 2011 |
148 Mintues |
5 |
1 |
9 |
8 |
Details |
| Questions and answers for test send to digibet on 25. November 2011 |
| WOSB Questions |
digibet Answers |
Quality |
| Question 1: Do you offer live betting |
Answer 1: We offer live bets |
Yes |
| Question 2: and live streaming? |
Answer 2: and live streams for selected games. The live streams are
marked with the logo “live tv”. Further on a list of all live streams can be found
on the start page named “Livestreams” |
Yes |
| Question 3: Do you have a link describing your live stream |
Answer 3: A description of the service doesn’t exit, but we suggest you to read the terms
and conditions which can be found at the bottom of the landing page marked “T&C”. |
Yes |
| Question 4: and live betting service? |
Answer 4: (See question 3) |
Yes |
| Question 5: Also, could you update me with your latest bonus? andsend me the link for its terms and condition? |
Answer 5: All Bonus campaigns are shown on the main page under “Offers and Promotions” e.g.
New Customer Bonus. |
Yes |
|
|
| 31. December 2011 |
213 Mintues |
5 |
0.4 |
2 |
2 |
Details |
| Questions and answers for test send to digibet on 31. December 2011 |
| WOSB Questions |
digibet Answers |
Quality |
| Question 1: I couldnt find the bonus terms and conditions, is it possible to send me a link of that? |
Answer 1: |
No |
| Question 2: Also i couldnt find a link describing the terms and information for your live betting, can you send me that? |
Answer 2: |
No |
| Question 3: I would like to have information about your live streaming too? |
Answer 3: |
No |
| Question 4: Finally, is it ok to deposit and withdraw with moneybookers? |
Answer 4: You can make payments and withdrawals via Moneybookers.
Our Terms and conditions you will find on our website below on your right hand side.
|
Yes |
| Question 5: And what are the fees for moneybookers transaction? |
Answer 5: The fees for depositing funds into as well as for withdrawing winnings from your digibet account are borne by digibet.
However, if you request a withdrawal of funds that have not been completely wagered, we do charge a 10% processing fee.
All winnings are free of charge.
|
Yes |
|
|
| 31. Jan 2011 |
118 Mintues |
6 |
0.6 |
2 |
3 |
Details |
| Questions and answers for test send to digibet on 31. Jan 2011 |
| WOSB Questions |
digibet Answers |
Quality |
| Question 1: What is the maximum |
Answer 1: |
No |
| Question 2: and minimum amount it is possible to bet on 1 event? |
Answer 2: The header rows of each group of betting events are labeled either "min. 1" or "min. 3." If a betting event is selected from a group labeled "min. 3", it must be combined with at least 3 other sporting events. Single bets can be placed on sporting events from groups labelled "min. 1."
Please be aware, the max.payout for single bets and a combination of two games is 500 Euro.
Max.payout for a combination of 3 and more games of min1 games is 50.000 Euro.
Max.payout for a combination of min3 games is 12.500 Euro.
|
Yes |
| Question 3: Which deposit |
Answer 3: The deposit and withdrawal methods are bank transfer, Moneybookers, Credit Card and some more but this deepened on the country you register from. |
Yes |
| Question 4: and withdrawal options do you have? |
Answer 4: See answer to question 3 |
Yes |
| Question 5: Do you under any circumstances adjust the maximum amount possible to bet on 1 single event? |
Answer 5: |
No |
|
|
| 23. February 2012 |
130 Mintues |
4 |
1 |
8 |
7 |
Details |
| Questions and answers for test send to digibet on 23. February 2012 |
| WOSB Questions |
digibet Answers |
Quality |
| Question 1: Do you offer live betting |
Answer 1: Yes we do offer a great variety of live bets - |
Yes |
| Question 2: and live streaming? |
Answer 2: live streaming is available on certain events including horse racing; a specific answer is not possible here as this also depends where you are located and what you are interested in.
|
Yes |
| Question 3: Which deposit |
Answer 3: Deposit: Moneybookers/Skrill, Bank wire, Paysafecard, Neteller
|
Yes |
| Question 4: and withdrawal options do you have? |
Answer 4: Withdrawal: Moneybookers/Skrill, Bank wire
|
Yes |
| Question 5: From where is your betting license? |
Answer 5: We are licenced in Gibraltar since 2003 with sports betting licence 021 and since 2007 with gaming licence 037.
|
Yes |
|
|
| 28. March 2012 |
138 Mintues |
4 |
1 |
7 |
5 |
Details |
| Questions and answers for test send to digibet on 28. March 2012 |
| WOSB Questions |
digibet Answers |
Quality |
| Question 1: Cheapest deposti |
Answer 1: we can happily inform you that there is no fee on deposits.
Wagered funds payouts requested do not have any fees as well.
|
Yes |
| Question 2: and withdrawal method? |
Answer 2: See answer to question 1 |
Yes |
| Question 3: And what would the deposit fee |
Answer 3: See answer to question 1 |
Yes |
| Question 4: and withdrawal fee be?
|
Answer 4: See answer to question 1 |
Yes |
| Question 5: Do you have a special sign up bonus for big deposit? |
Answer 5: We offer at the moment a up to 20 Euros/GBP 100% bonus for new customers. |
Yes |
|
|
| 30. April 2012 |
30 Mintues |
7 |
0 |
1 |
2 |
Details |
| Questions and answers for test send to digibet on 30. April 2012 |
| WOSB Questions |
digibet Answers |
Quality |
| Question 1: Could you inform me if your online bookmaker have the following, as it is a bit unclear on your website:
Sign Up bonus with first deposit |
Answer 1: All informations yu can find on our webside or if you register. |
No |
| Question 2: Live Streaming |
Answer 2: |
No |
| Question 3: Live betting |
Answer 3: |
No |
| Question 4: Betting license |
Answer 4: |
No |
| Question 5: Listed on stock exchange |
Answer 5: |
No |
|
|
| 30. July 2012 |
23 Mintues |
7 |
0.4 |
2 |
4 |
Details |
| Questions and answers for test send to digibet on 30. July 2012 |
| WOSB Questions |
digibet Answers |
Quality |
| Question 1: What you have any sign up bonus for the news season? |
Answer 1: At the moment there is just a Welcome Bonus for new customer up to 20 GBP for your first deposit of 20 GBP.
You have to wager this full amount 5 times.
|
Yes |
| Question 2: And what would the terms and conditions be?
|
Answer 2: |
No |
| Question 3: I mainly play on football in the English premiership, what would the lower |
Answer 3: |
No |
| Question 4: and upper betting limit be here?
|
Answer 4: |
No |
| Question 5: Finally would it be a problem using neteller as deposit method? |
Answer 5: If you have deposited funds into your digibet account via NETELLER you can also ask for a withdrawal via NETELLER .
In order to do so, please request a withdrawal via cheque online while at the same time informing us that you want to get your payout done through NETELLER.
However, please be aware that we reserve the right to process the payout via an alternative method and we will act according to this as we see fit on a case by case basis. |
Yes |
|
|
| 31. August 2012 |
48 Mintues |
8 |
0.6 |
3 |
6 |
Details |
| Questions and answers for test send to digibet on 31. August 2012 |
| WOSB Questions |
digibet Answers |
Quality |
| Question 1: Can you list which football leagues you cover for live betting? |
Answer 1: And if you have a click to SPORT , there you can find our betting program. |
Yes |
| Question 2: Could you also list the leagues you cover for live streaming?
|
Answer 2: |
No |
| Question 3: Can you also list where your betting license is from + |
Answer 3: You can find every answer for your questions on our website www.digibet.com.
Please click to ABOUT US or SECURITY.
|
Yes |
| Question 4: give a bit info about your owner structure, |
Answer 4: See question 3 |
Yes |
| Question 5: and some guarantees that my money would be safe? |
Answer 5: |
No |
|
|
| 27. Setember 2012 |
346 Mintues |
3 |
0.8 |
6 |
3 |
Details |
| Questions and answers for test send to digibet on 27. Setember 2012 |
| WOSB Questions |
digibet Answers |
Quality |
| Question 1: Can you tell me where I can find upcoming live betting events |
Answer 1: Please find our upcoming live events on our homepage when you click on "SPORTS" and than "Betting in running".
|
Yes |
| Question 2: and live stream events which you offer?
|
Answer 2: |
No |
| Question 3: Further what would your upper |
Answer 3: Lower betting limit per bet is 0.50 Euro |
Yes |
| Question 4: and lower betting limits be?
|
Answer 4: , the upper limit is 100 Euro per bet for betting in running bets.
For non betting in running bets the minimum bet is 0.50 Euro. Maximum winnings per ticket are:
- 500 to 1000 Euros per single bet
- 12.500 Euro per "min.3" category bet
- 50.000 Euro per "min 1 Accu bet"
Please be adviced that there are more informations about the types of bets and limits on our page, when you click on " Types of bets" in the "Sports" section.
|
Yes |
| Question 5: Finally, is it possible to inform me a bit about your owner structure, so that I feel confident that my money is safe.. |
Answer 5: More information about our company, our license and regulator you may find at the bottom of our site in the sections "About us" and "Contact/Imprint". |
Yes |
|
|
| 29. October 2012 |
194 Mintues |
4 |
1 |
9 |
8 |
Details |
| Questions and answers for test send to digibet on 29. October 2012 |
| WOSB Questions |
digibet Answers |
Quality |
| Question 1: Can you tell me where I can find a bit more info about your owner status?
|
Answer 1: Please find more information about us in the "contact / imprint" section on our website.
Digibet is a privately owned company based in Gibraltar |
Yes |
| Question 2: Are you listed on any stock exchange?
|
Answer 2: and not listed on any stock exchange.
|
Yes |
| Question 3: Im very interested in live betting and live streaming, do you offer live streaming |
Answer 3: Of course we offer live betting |
Yes |
| Question 4: and live betting?
|
Answer 4: and live streaming on a wide rage of sport events. Please see our website for details. |
Yes |
| Question 5: Finally, can you inform me about your betting license - Where is it from? |
Answer 5: Digibet is licensed by the Government of Gibraltar (RGL No. 021 & RGL No. 037) and regulated by the Gibraltar Gambling Commissioner. |
Yes |
|
|
digibet » Service Test
Updates
