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 Sportbet » Service Test  WOSB Rating : 6
 
5   Sportbet » Service Test
 
Sportbet Rating Summary
Service Test Rating 5
Response Time Rating 5
Quality Rating 6
Number of Service Test Conducted 17
Average Response Time 2151 Minutes
Average Quality 45.9%
Percent of Response Test Answered 0.647058823529
Phone Nr. 1 800 430 5896
Fax Nr. 1 800 559 7417
Email Customer Service help@sportbet.com
Live Chat No
Opening Hours 0
Last Update 25. November 2013
 
 
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Sportbet Sports Observations
Date Response Time Response Rating Service Quality Quality Rating Test Rating Data
28. January 2013 40 Mintues 7 1 9 10 Details
28. February 2013 151 Mintues 4 0.6 5 4 Details
29. March 2013 No Response - - - - Details
16. April 2013 94 Mintues 6 0.8 5 6 Details
29. May 2013 19 Mintues 9 0.8 6 8 Details
31. July 2013 162 Mintues 4 0.6 4 4 Details
23. August 2013 186 Mintues 4 0.4 3 2 Details
30. September 2013 432 Mintues 3 0.8 6 4 Details
28. October 2013 10 Mintues 9 - 10 Details
25. November 2013 No Response - - - - Details
Questions and answers for test send to Sportbet on 25. November 2013
WOSB Questions Sportbet Answers Quality
Question 1: I'm looking for a new bookie and was wondering if you could give me some info, that makes sure my money is safe. Do you have some kind of guarantee that they are safe no matter what? Answer 1: No
Question 2: Can you also send me you ownership info Answer 2: No
Question 3: and financial statements + Answer 3: No
Question 4: your bookmaker license info? Answer 4: No
Question 5: Would you by any chance be listed on a public stock exchange? Answer 5: No
 

The rating of this dimension is based on an average rating for each of the following three levels in which a bookmaker offers bets:

  • Number of sports
  • Number of leagues/tournaments
  • Number of bets offered for a event 

Due to differences in bets offered over time for each bookmaker, this rating is based on historic observation for each bookmaker. Read more about rating details in the Rating Guide.

 
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Bookmaker Rating System
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